Privacy Statement & Data Protection

We are totally committed to protecting your privacy. Any personal information that we hold is held 100% securely and will not be revealed under any circumstances whatsoever to any third party.

We will only contact you if you have given us your consent and you have the opportunity to refuse at any time to receive e-mails from us in the future.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. Furthermore, we will give you the chance to refuse at any time to receive e-mails from us in the future.

The type of information we will collect about you includes:

  • Your name.
  • Address.
  • Telephone number.
  • E-mail address.
  • Credit/debit card details (Stripe).

If you have any questions/comments about privacy, please do email us.

Customer’s personal data is managed in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Secure On-line Shopping

Shopping on-line with The Spice Pioneer is one of the most secure and safest methods of shopping possible (in fact, the risk of fraud when paying for a meal in a restaurant is 100 times greater than shopping on-line with us)

To make our payment area as secure as it can be, we have partnered with Stripe, one of the web’s leading security and payment processing experts to ensure that our shopping area is secure: we use the industry benchmark SSL (Secure Sockets Layer) technology.

When you place an order, all of your personal information (including credit card number, name and address) is totally encrypted – this means that all the characters you type are totally scrambled together as they travel over the Internet making it impossible for any third party to intercept your personal information.

Cookie policy

Cookies in The Spice Pioneer

Please note: To improve your experience of using our website, we do use cookies as they are essential to the functionality of the site and enable you to navigate around the site more easily and efficiently. As you shop online, the website will be able to remember you from page to page, keep you logged in and store your preferences and the products in your shopping basket.

Cookies also allow us to track visits to our website, see which are the most popular products and pages and recognise the types of devices used to view the website, but without collecting any personal information.

It is necessary for us to use these cookies as they help to improve the performance of our website, therefore providing you with an enhanced user experience.

For example, we use cookies to:

  • ensure your basket contents are not emptied when transferring from page to page
  • ensure your contact and delivery details are not lost when you pay for your items
  • anonymously track site usage through Google Analytics, both to ensure our pages are working and so we can update our site to give you the best experience possible

You can set your web browser to stop the cookies from being downloaded to your computer alternatively you are also able to just delete them from your computer

By browsing this site you agree to our use of cookies.

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